SOLUTIONS PORTFOLIO

Our solutions support public, private and VCSE providers who deliver services in justice, healthcare, education/vocational training, and local communities. We work with professionals and service users to design software solutions that are easy to use, easy to implement and that deliver measurable outcomes. We are dedicated to continuously improving our solutions and applying our specialist experience.

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APT

Collaborative assessment, planning and tracking solutions for support workers and their service users.

Fully configurable assessment, life planning and outcome tracking. Accredited for use in secure settings such as prisons and secure hospitals.

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COMPLY

Contract and performance management systems for complex public services.

Used by commissioners, contract managers and providers, it delivers unified contract management information and reporting in real time.

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SHARE

Secure sharing of personal data between organisations using distributed ledger technology.

Allows sensitive information to be shared safely between agencies and providers - even those operating on different platforms.

APT - ASSESS / PLAN / TRACK

Enables individuals to upskill and improve their lives.

APT is used by professionals and their service users to support service delivery in sectors including healthcare, education/vocational training, justice and local communities. APT enables the building of situation-specific needs assessments and matches assessed need to targeted content. A personalised life plan is produced and progress against the plan is tracked. The solution eliminates paper records and duplication. It can be used collaboratively with service users including self-service if appropriate.

Features:

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  • Creates a visual and interactive plan capturing goals and milestones
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  • Identifies relevant targeted and recommended content based on assessment results
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  • Flexible content library including training courses, vocational and educational learning
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  • Live jobs/apprenticeship opportunities as well as an assisted CV builder
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  • Fully configurable assessments to identify service user wants and needs
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  • Tracking and monitoring of service-user interactions by support workers
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  • Customisable and automated reporting on service user activity and progress
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  • Secure in-built messaging for communication between service users and support workers
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  • Secure and responsive web-based access across multiple devices
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  • GDS compliant user interface is easy to use

Benefits:

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  • Allows the service user to self-serve and increases support worker productivity
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  • Enables support workers to spend more face-to-face time with their cohort
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  • Matching of assessed needs to content accelerates achievement of goals
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  • Maximises the impact of support worker/service user interactions
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  • Supports service users to create a life-plan for their development
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  • Helps service users to re-orientate their lives and retrain
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  • Increased engagement of users completing actions at their own pace
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  • Engages service users directly with jobs and opportunities
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  • Already security assured for use in high-security situations

COMPLY

Manages several service providers and multiple contracts from a single centralised application.

COMPLY is a contract compliance and performance management software solution for central government bodies and public sector organisations which need to manage several service providers and multiple contracts from a single centralised application. COMPLY promotes proactive management of contract performance through live dashboards and customer configurable reporting.

Features:

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  • Facilitates management of contract providers performance with detailed live data
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  • Manages multiple contracts with different stakeholders on one platform
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  • Operates on "people data" outputs and records and tracks outcomes
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  • Multiple types of customer/provider users can access the system
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  • Integration of contracts with various services and multidisciplinary teams
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  • Reporting is configurable for every COMPLY customer, with support available
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  • At-a-glance, easy-to-read dashboards
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  • Enables performance management of service delivery
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  • Scheduling functionality e.g. timetabling regular ongoing service delivery

Benefits:

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  • Significant time savings compared to paper-based solutions
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  • Holds outsourced providers to account
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  • Compliance management underpinned by data on individual person/event outcomes/outputs
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  • Rapid responsiveness due to availability of live dashboards and reporting
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  • Centralised application - directorates collect and report across multiple partners
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  • Platform configured to data collection needs of department/directorate
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  • Management of contract compliance for multi-agency and multi-site contracts
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  • Providers/supply chain submit via the system for verification/compliance
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  • Provides information to closely monitor the quality of the service delivered
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  • Solution is fully security assured and in use on secure government infrastructure

SHARE

Allows direct contact from outside to inside secure establishments.

For Voluntary, Community and Social Enterprise organisations, SHARE employs Distributed Ledger Technology to allow individuals to provide e-consent for securely sharing their data with 3rd party organisations. SHARE addresses the difficulty in gathering individuals' information from multiple agencies on different platforms. It assists most where security of information is paramount, for example, in prisons or secure hospitals.

Features:

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  • Safe, secure sharing of personal data between multiple organisations
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  • Easy-to-access, permissions-based software
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  • Allows service users to seek support from many organisations
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  • Enables supporting organisations to securely access vulnerable individuals remotely
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  • Uses Distributed Ledger Technology to create immutable data records
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  • Service users give e-consent to specific data being shared with organisations
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  • Trust is enhanced as the user controls the process
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  • The web-based application allows requests to be handled efficiently
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  • Users access via simple clicks on their interface
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  • Organisations can define relevant information to be shared

Benefits:

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  • Saves money by leveraging existing community capacity/capability
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  • Engenders trust as the user remains in control of data
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  • Allows supporting organisations to access 'hard-to-reach' individuals
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  • Immutable data builds service user trust in information being shared
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  • Saves service user and support organisations time on data entry
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  • Facilitates the delivery of specialised, focused support
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  • Allows service users and support organisations to prepare for reintegration/rehabilitation