Case Study
Mentivity Revolutionise Young People Support Services with CAPTR
OVERVIEW
Mentivity is a UK based mentoring organisation and alternative educational provider dedicated to inspiring and supporting young people, schools, and parents. Through one-to-one mentoring, group conversation-based learning and community events, Mentivity seeks to empower young people to enhance their educational engagement, cultivate personal responsibility, and promote accountability. By delivering a holistic service tailored to the unique needs of its clients and partner agencies, Mentivity aims to positively impact as many young lives as possible.
As a part of inclusive offer to the community Mentivity delivers support in five key areas:
Inclusion
2
Education & Attainment
3
- Happiness, Health & Wellbeing
4
- Culture & Connectedness
5
- Civic Responsibility
THE PROBLEM
Mentors collected and maintained data for all five programmes using paper-based forms and ©Excel sheets. They spent hours collecting data from mentees. For the mentees enrolled under different programmes, they would collect the same data multiple times.
With growing demands for support by mentees, tracking the requirements and impact of the programme became difficult. Mentors did not have access to real-time reports. To create a simple report, mentors would refer to multiple datasets, extract data into a CSV file, and put it in Power BI. This was not only time-consuming but also did not ensure accuracy.
“Meganexus has been extremely supportive throughout the implementation of the Mentivise at Mentivity, going above and beyond to ensure a smooth transition. The support team has been highly responsive, receptive to feedback, and proactive in addressing any queries. The Meganexus team also delivered comprehensive training and created a detailed guide tailored to our team, making adoption much easier. Their dedication and professionalism have been invaluable.”
Teean Smith-Robinson, Chief Impact & Operations Officer
Mentivity
OBJECTIVE
To address these issues, Mentivity needed a centralised digital platform that helps mentors to:
Avoid duplicate data entry
2
- Efficiently collect and manage data across all programmes.
3
Track the progress journey of their mentees from point A to point B.
4
Create real-time reports to understand the impact of each mentoring programme.
Also, the platform needed to help mentees to:
Set their goals
2
Review own progress
3
Access learning content
4
Communicate with their mentors
THE SOLUTION
We provided a resolution to Mentivity team through our highly customisable interventions management system CAPTR (Comply Assess Plan Track Report).
Our team worked with the Mentivity team to understand the requirements of mentors and mentees. We:
- customised the workflows as per the requirements of each programme
- designed the UI as per the branding guidelines of Mentivity
- Trained the end users to use specific features that were useful to them.
OUTPUTS AND OUTCOMES
Since the implementation of CAPTR:
- XXX users are using the platform
2
Total XXX mentees are registered
CONCLUSION
September 2025 launched