Exemplas, a national leader in SME business support, and Meganexus, a specialist in secure, AI-enabled platforms, have confirmed a strategic partnership to create a transformative impact on the UK’s business support ecosystem. The collaboration combines decades of frontline delivery expertise with cutting-edge technology to create an innovative, cohesive, and impactful support system for Small and Medium-sized Enterprises (SMEs). 

The partnership arrives as the government intensifies focus on productivity growth and AI adoption across public services. With business support programmes representing significant public investment, this platform offers Local Authorities and Combined Authorities a way to demonstrate measurable impact and value for money. 

The partnership directly addresses the long-standing challenge of a fragmented business support landscape, where SMEs often struggle to navigate a complex web of services to find the right help. By integrating Exemplas’ deep understanding of SME needs with Meganexus’ powerful AI-driven platform, this new proposition will guide more businesses to the most relevant support more efficiently through personalised journeys and smarter triage. 

The collaboration is the culmination of a long-standing relationship built on mutual trust and a shared vision to enhance support for SMEs through AI. It combines Exemplas’ 30+ years of experience supporting over 600,000 SMEs with Meganexus’ secure, accredited digital infrastructure, which is trusted by organisations at the heart of government across the UK. 

“For over 30 years, our mission has been to help SMEs thrive. We see firsthand how difficult it can be for entrepreneurs to find the right help at the right time,” said David Moule, the CEO of Exemplas. “This partnership with Meganexus is a game-changer. It allows us to leverage powerful AI to provide a cohesive and personalised journey for every SME, ensuring more businesses are guided to the most relevant support at their own pace, 24/7. Helping them understand the options available to them and explaining the next steps. Letting them feel more in control.” 

This partnership is built to solve critical operational challenges for the funders and commissioners of business support, such as Local Authorities and Growth Hubs. By empowering their programmes with Intelligent Automation and AI voice technology, the platform creates a transformed customer journey for SMEs, making access to vital support smarter, faster, and more scalable. 

“Our platforms are built to be secure, scalable, and intelligent. By working with a trusted expert like Exemplas, we can apply our technology to provide tailored support to even more SMEs,” commented Daniel Brown, the CEO of Meganexus. “This isn’t just about automation, it’s about elevating and supporting the role of business advisors, freeing them to focus on providing intensive support.” 

This partnership marks a significant step forward in building a more responsive, efficient, and effective business support infrastructure for the UK.