Product Owner

The opportunity

MegaNexus has led rehabilitation ICT for Justice, Healthcare and Employability for over a decade. Our platform provides educational and through-the-gate services to every prison in England & Wales, as well as third-sector charities and large and small private sector organizations.

We place the service user at the heart of the digital solution. We understand that for many individuals on a journey to social inclusion, there are often many pathways undertaken at the same time - we create the positive social outcomes for some of the most vulnerable people in society, and the digital solutions needed for those tasked with their care. The work has a genuine, tangible impact on so many people's lives.

As a Product Owner, you will be responsible for identifying customer needs, implementing the latest technology to improve our platforms, developing strategies to meet customer demands, working with other departments, as well as monitoring the progress of new MegaNexus products primarily in the Justice domain.

You will need to have a technical background and previous experience in working on a technology product. You will need to be organized and structured in your approach to tasks with excellent communication skills and a good eye for detail. You will report directly into the Head of Product.

This is a dynamic and challenging position working in a busy role with a skilled and friendly team where you will be well looked after and encouraged to learn, grow, and progress.

MegaNexus are an equal opportunities employer and in line with our equal opportunities policy found on our website.

Key responsibilities

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Drive products and features from concept to launch in a fast-paced environment

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Work with cross-functional teams and various stakeholders, including product, design/user experience, engineering and operations

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Turn data insights into product features with actionable outcomes to the ultimate customer

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Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks

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Partner with stakeholders and customers across the organisation to inform the product vision, strategy, features, and prioritisation

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Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance criteria

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Prioritise and maintain the sprint backlog whilst balancing the requirements of stakeholders

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Lead the product functional design and development process based on an intimate knowledge of the users requirements

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Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

The successful candidate

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2+ years' knowledge and experience in owning complex products and working for a similar technical organisation

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Familiarity with IT Learning Platforms

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Familiarity with the Justice Domain (predominantly Custody & Probation)

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Familiarity with Government Design Standards

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An interest in data and analytics to support Learning

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Excellent communication skills and customer engagement skills

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Ability to change and be adaptable in a fast-paced environment

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Take ownership of assigned tasks and take seriously the responsibility for delivering these tasks on time and to a high quality

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Experience of working collaboratively with teams across the business

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A positive hands-on and "yes, we can" approach

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Able to work in a fast-paced environment

Technologies we use

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Office 365 (Teams, Sharepoint etc)

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JIRA

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Balsamiq

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Figma

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Azure