MegaNexus offers training on a ‘Train the Trainer’ basis. Users who partake in these sessions will receive extensive training on the system so they have complete understanding of all the functionality. Super users will also be trained to act as first line of support for staff.
A comprehensive user guide is included with every NEO system to support advisors and managers alike. The topics covered within the document include:
- Security awareness
- Using the system
- Good practice