Policies Section

  • Privacy Policy
  • Cookies Policy
  • Equal Opportunities Policy
  • Environmental Policy
  • Sales Policy
  • Information Security Policy

Meganexus Ltd (“MegaNexus”) is committed to protecting your privacy and we have prepared this Privacy Policy to describe to you our practices regarding the Personal Data we collect from users of our services.

What information do we collect from you?

MegaNexus collects Personal Data and Anonymous Data from you when you visit our sites or when you send us information or communications. “Personal Data” means data that allows someone to identify you, including, for example, your name, address, telephone and mobile numbers, e-mail address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data.

“Anonymous Data” means data that is not associated with or linked to your Personal Data.

Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below

How we collect Personal Data

We collect Personal Data from you, such as your name, contact details, country of residence, zip code or post code, gender or birth date when you register on one of our sites or when you choose to use the various services we provide. We also collect other types of Personal Data that you provide to us voluntarily. If you provide us feedback regarding our sites or services via e-mail, we will collect your name and e-mail address in order to send you a reply.

In order to improve our services to you, we may ask you to voluntarily complete confidential surveys. We do not ask you to provide us any personally identifiable data in association with these surveys although we do associate your responses with Personal Data. If you do not wish to participate in a survey, however, simply decline to participate when asked.

How will we use the information we collect?

MegaNexus uses your Personal Data to provide services to you. Such services include sending you marketing messages if you have given us permission to do so, and sending electronic newsletters and promotional e-mails to you. We also use Personal Data for customer service messages, and to notify you about updates to our services and to respond to your requests.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to perform statistical analyses of users’ aggregate behaviour so that we may enhance the content of our services and improve site navigation. MegaNexus reserves the right to use and disclose Anonymous Data to third parties at its discretion, in aggregate form.

If you elect to receive communications from us we may periodically send you free newsletters and e-mails that directly promote the use of our sites or the purchase of our products or services and may contain advertisements for third parties.

Do we share your Personal Data with other companies?

Except as otherwise stated in this Privacy Policy and in our Privacy Notices where you give us your consent, we do not sell, trade, or rent the Personal Data collected from our services to third parties.

You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the purpose of providing services to you.

Regardless of any choices you make regarding your Personal Data MegaNexus may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights or property of MegaNexus or users of our services.

If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy and the terms under which you submitted your data.

Changing your mind about marketing messages and keeping your details-up-to-date

We offer you choices regarding the collection, use, and sharing of your Personal Data. When you register on one of our sites or respond to one of our communications or offers, we will ask you if you want to receive future communications from us. You may indicate consent to receipt of these communications by entering your personal details and choosing what information you would like to receive, or by not ticking the opt-out box provided. Should you decide to stop receiving further communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive.

Despite your indicated communication preferences, we may send you notice of any updates to our Terms of Use or Privacy Policy.

If you are contacting us by email, or by post please be sure to include your full name and address in order in your opt-out request in order to allow us to process your request for any changes to your preferences.

Note that we may retain changed or deleted information in our archives, but we will not keep it longer than is necessary.

Other websites

Except as otherwise expressly provided in this Privacy Policy or on this website, only MegaNexus and its affiliate companies collect Personal Data through the services provided solely by MegaNexus; this Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use our services.

Where is your information processed and how do we keep your Personal Data secure?

Your Personal Data may be processed both in and outside of your own country. When you submit your details and in whichever country you are situated you agree to the data being transferred to the UK and processed under the terms of the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 which stem from European Directives 95/46/EC and 2002/58/EC respectively. If you are not in agreement please do not give us your personal details.

We may need to transfer your data outside the UK (and possibly to places outside the European Economic Area) and by using MegaNexus sites, or responding to our communications, you consent to us transferring any such data in this way. However any company, whether inside or outside the EEA, to whom we transfer data is contractually bound to protect your Personal Data.

MegaNexus and affiliates are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorised access, use, or disclosure.

MegaNexus has implemented other industry-standard electronic means of protecting your Personal Data. We store Personal Data behind a firewall, a barrier designed to prevent outsiders from accessing our servers. We may also require you to enter a password to access or update your account information. In addition, MegaNexus protects your Personal Data from unauthorised physical access by storing your Personal Data in a controlled facility.

Except as provided elsewhere in this Privacy Policy, MegaNexus limits access to Personal Data in electronic databases to those persons (including employees and contractors) in MegaNexus UK’s organisation who have a business need for such access and those persons are under contract to keep your data secure.

Even though MegaNexus has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorised persons, you should know that MegaNexus cannot eliminate security risks associated with Personal Data.

Access to your Personal Data

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to see the information we hold about you, please contact us in writing:

The Data Protection Compliance Officer

MegaNexus Ltd

Argyle House 29-31 Euston Road,

London, NW1 2SD

We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you. We are also legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data.

Questions regarding this Privacy Policy

MegaNexus Limited welcomes your comments or questions regarding this Privacy Policy. Please e-mail us at: support@meganexus.com

Dispute Resolution

If you believe that MegaNexus has not adhered to this Privacy Policy, please contact us by e-mail at support@meganexus.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. If we make material changes in the way we collect, use, and/or share your Personal Data, we may notify you by sending you an e-mail to the last e-mail address you provided to us, by writing to your last known postal address and/or by prominently posting notice of the changes on our sites. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following our posting of notice of the changes on our sites.

These changes will be effective immediately for new users of our services.

Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail and postal address. In the event that the last e-mail or postal address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our despatch of the e-mail or letter containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.

This Privacy Policy was last revised in March 2018

What is a Cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device when you first visit one of our web pages.

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the site. The cookies that we use enable us to recognise your device so you don’t have to give the same information several times during one task. They also recognise when you have given your username and password so that you don’t need to do it for every web page that you visit. They also measure how many people use our websites so that we can make it easier to use and ensure there’s enough capacity to make the site fast.

Certain cookies contain personal information, for example if you click on a “remember me” button when you login a cookie will store your username.

Most cookies will not collect information that personally identifies you. They will collect more general information such as how users arrive at and use our websites, or a user’s general location.

What cookies do we use?

Generally our cookies perform up to four different functions:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. These are cookies that allow us to recognise and count the number of visitors to this website and see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functional cookies. These cookies are used to recognise your device when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Tracking cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the first party cookies that we use on www.sequation.com and the purposes for which we use them in the table below:

Does anyone else use cookies on our website?

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies on our website. For example, advertisers may use a profile they have built on sites that you have previously visited to present you with more relevant advertisements during your visit to our website.

We have no control over third party cookies.

These cookies are likely to be analytical/performance cookies or tracking cookies.

Third party cookies cannot be used to identify you personally; they can only be used for statistical analysis, for example to provide you with adverts that are more relevant to your interests.

If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit www.youronlinechoices.eu If you are based in the United States and would like to learn more, please visit http://www.aboutads.info/choices/.

If you would like to disable third party cookies you can do so by going to the relevant third party website and opting out there.

Please note that if you opt out of third party advertising cookies, you will still continue to receive advertising when using the website, however that advertising will not be tailored to you.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how to activate the setting on your browser that allows you to refuse the setting of all or some cookies.

Alternatively you may wish to visit www.aboutcookies.org which contains comprehensive information about how to restrict or block cookies on a wide variety of browsers. You will also find information about how to delete cookies from your machine as well as more general information about cookies.

PLEASE NOTE THAT IF YOU USE YOUR BROWSER SETTINGS TO BLOCK ALL COOKIES (INCLUDING ESSENTIAL COOKIES) YOU MAY NOT BE ABLE TO ACCESS ALL OR PARTS OF OUR SITE.

The Equal Opportunity policy of MegaNexus is that during the recruitment, selection, training, appraisal, development and promotion of staff processes, the only consideration must be that the individual meets, or is likely to meet, the requirements of the post.

No employee will be discriminated against on the basis of their gender, sexual orientation, race, ethnic origin, nationality (within current legislation), disability, marital status, caring or parental responsibilities, age, or beliefs on matters such as religion and politics.

MegaNexus is committed to providing a work environment in which the rights and dignity of all its members are respected, free from discrimination, prejudice, intimidation and all forms of harassment including bullying.

MegaNexus adheres to a programme of action to ensure that its policy is implemented and monitored at an organisational and individual level.

MegaNexus is committed to incorporating environmental best practice in its business.

The company:

  • Fosters environmental responsibility amongst its employees, clients, partners and sub-contractors
  • Identifies the environmental impacts associated with its operations and implements a continuous improvement programme
  • Conducts its operations in a manner that minimises the consumption of natural resources and manages waste through responsible disposal and the reuse and recycling of materials where economically feasible
  • Complies with all applicable legal requirements
  • Integrates environmental related factors in its procurement processes when purchasing goods and services
  • Monitors and reviews its objectives and targets to ensure they remain appropriate and achievable

Delivery Policy

For bespoke project implementations, we will agree a specific delivery schedule with the customer.

Support Terms

If you are dissatisfied with our service, please contact our customer support department below:

MegaNexus
Argyle House
29-31 Euston Road
London NW1 2SD
Tel: 0207 843 4343 (Monday – Friday 8:00 a.m. – 6:30 p.m.)
Email our Support Team

Currency of Transactions Accepted

All sales will be in UK pounds other than by special agreement.

Secure electronic delivery services run professionally and securely.

MegaNexus has been granted the ISO 27001 Information Security Management System (ISMS) certification from UKICM for its software, processes & internal systems.

27001 is the internationally recognised standard for Information Security Management meaning that the availability, integrity, and confidentiality of the information vital to your business is ensured.

MegaNexus takes customer information security seriously. By gaining ISO 27001 certification, we have taken great steps to ensure our online software systems and secure electronic delivery services run professionally and securely. Customers can be confident that we manage and minimise threats to information and data from wherever they may originate.